July 11, 2012
RE: Voluntary Product Recall
You expect, and depend upon, the highest quality products. For over 41 years, Lafeber Company has prided itself in manufacturing extremely high quality products that you can trust time and time again. Because we expect nothing less than perfection in our products and we value your trust, we feel it is necessary to recall this product.
We have learned that certain grains stored in hot humid conditions can develop hot spots, randomly increasing their moisture. We discovered that one of the grains used in our products was not properly stored prior to its arrival to our facility, resulting in some small areas containing undesirably higher moisture content. Because the increased moisture level can lead to problems with the food over time, such as bacterial or fungal growth, we recommend that you discontinue feeding the listed lot numbers. (See affected lot numbers below)
No problems have been reported and we are recalling the food to ensure that there are no problems.
Because of the randomness of hot spots, our quality control procedures did not detect the problem initially. Unfortunately, this was an unexpected quality control problem and new quality measures have already been put in place to prevent this in the future.
The product in question it’s being replaced and we will be contacting All customers affected to make arrangements for product replacement and for the return of the product in question.
We truly apologize for any inconvenience this may cause you and thank you for your support and understanding, we appreciate it very much.
Dr Ted Lafeber
CEO & President
Product affected by this voluntary recall:
Product description Best Before
Parrot Nutri-Berries 12oz tubs 121913B
Parrot Nutri-Berries 3.25lb tubs, 20lb boxes 121813A – 121813B – 121913A 122713A – 122713B and 010514
Parrot Popcorn Nutri-Berries 4oz, 1lb bags 122013 – 122613
Cockatiel Sunny Orchard Nutri-Berries 10oz bags 122113 – 010214
Parrot Sunny Orchard Nutri-Berries 10oz, 3lb bags 122513 – 122813